Privacy Policy

1. 1. General Information

Visconti Teatro ("we", "our") respects and protects your privacy. This policy describes in detail how we collect, use, store, and protect your personal data when you use our website and ticket booking services.

2. 2. Data Collected

We collect the following personal data when you purchase a ticket or interact with our site:

• Full name (for ticket personalization)
• Email address (for ticket delivery and communications)
• Phone number (for urgent order-related communications)
• PayPal transaction ID (for payment verification)
• IP address and browsing data (for anonymous statistics and security)

3. 3. Purpose of Processing

Your data is used exclusively for: processing and managing ticket orders; sending electronic tickets via email; communications related to your purchases and shows; service and user experience improvement; legal and tax compliance.

4. 4. Data Retention

Your personal data is retained for the time strictly necessary for service delivery and in accordance with Italian law and the European GDPR Regulation. Order data is retained for the period required by tax regulations.

5. 5. Your Rights (GDPR)

In compliance with GDPR, you have the right to: access your personal data; request correction or deletion of your data; restrict or object to processing; request data portability. To exercise your rights, contact us at the email address below.

6. 6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Payments are processed through PayPal and we do not store any financial data on our servers.

7. 7. Cookies

Our site uses essential technical cookies for proper service operation (user session, language preference). We do not use profiling or third-party cookies for advertising purposes.

8. 8. Contact

For any privacy-related questions or to exercise your rights, contact us at: booking@viscontiteatro.com